Communication
Course description
Please see course description for a full pricelist. Effective communication in the workplace is integral to a company’s culture and business success. Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.
Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.
Course prices
If you need more than 99 or you have ongoing training needs, please request a quote via Online Quote Form.
The Course
The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.
Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.
Areas Covered
The communication cycle
Communication in different contexts
Types of communication
Barriers to communication
Inclusive communication
Overcoming barriers to communication
Effective communication in the workplace
Consequences of ineffective communication
Who Is It Aimed At?
Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.
The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 - 40 minutes.
How does it work?
Learners are given log in details and simply they can log on to the Learning Management System (LMS) and work their way through the course, along with scenarios relevant to their area of learning. Assessment is carried out on the completion of each module via a series of multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Why Choose Highfield E-learning?
Highfield E-learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.
Key elements of our e-learning courses are:
interactive exercises/gaming
media-rich content
interactive 3D scenarios
content provided by market leading experts
relevant photography and illustrations
multi-generational content and style
How to Purchase
Upon making a purchase online, we will send all necessary information for you to complete your training online.
Should you have any questions, please do not hesitate to contact us 020 33758565.