How to Handle Organised Retail Crime: Strategies for Frontline Security

The criminal threat has changed. Today’s retail theft is often run by professional groups using distraction, coordination, and stealth to hit multiple locations in one shift.

📊 The Scale of the Problem

• ORC now accounts for up to 40% of UK retail thefts, often involving gangs working in teams.

• Major retailers including the Co-op report 44% increases in crime, attributing much of it to organised networks.

🎯 What You Can Do

• Recognise typical ORC tactics: decoys, shelf raids, team thefts, rapid exits.

• Communicate swiftly and accurately—follow internal escalation procedures, log details, and liaise with authorities efficiently.

• Resilience under pressure: control your response to threats, remain alert during high-volume theft attempts.

🧰 How SWBM Academy Trains You

• Scenario-based training that mimics distraction-raid patterns

• Real-time coordination exercises with peers and CCTV data

• Documentation and reporting drills to strengthen legal evidence