Yes, bookings are confirmed as follows:

1st – Upon booking the course, you will receive an automated payment receipt and a brief course description.

If you have not received automated emails (also check your spam or junk box too) generated by our system, it may mean that you entered an incorrect email address, or your inbox is overloaded and unable to receive more emails (in which case, you may want to free up some space). However, there is no need to worry. We still receive your booking and will contact you by phone to obtain the correct email address.

2nd – Within a few hours of the booking, you will receive a detailed booking confirmation outlining dates, times, locations, etc.

It is a blended course with a total duration of 7 hours, structured as follows:

• Online Learning: You will be given access to eLearning, which must be completed online prior to the course commencement date.

• Classroom Learning: There is no classroom training. You will only be required to attend the exam in person.

• Online Learning: You will be given access to eLearning, which must be completed online prior to the course commencement date.

• Classroom Learning: There is no classroom training. You are only required to attend the exam in person.

• Paperwork: Approximately 30 minutes - ID checks, introduction, etc.

• Exam Duration: 45 minutes

• Exam Start Time: The exam start time may vary depending on the booking date. Full details will be provided in your booking confirmation.

This qualification is aimed at anyone involved in the management of fire safety who are based in any area where there is a potential risk of fire.

Yes, you will receive access to our online learning.

You must be 14 +

To register for this qualification, learners are required to be 14 years of age or above. It is also recommended that learners have a minimum of level 1 in English or equivalent.

• a valid passport (any nationality)

• a signed UK photocard driving licence

• a UK biometric residence permit card.

• a valid warrant card issued by HM forces or the police

Paper Based Exams / Externally set and marked multiple-choice question (MCQ) examination made up of 20 questions (45 minutes). Pass mark = 12 Correct answers / This qualification is graded as Pass or Fail.

• Resits depend on the package you purchase. However, regardless of the package deal you choose, you are guaranteed a minimum of two free resits.

• Premium package has unlimited resits.

At SWBM Academy, we strive to make the booking process as seamless as possible. However, if you encounter any issues while booking your course, please follow these steps:

1. Check your internet connection: Slow or intermittent internet connectivity can cause issues while booking the course. Ensure that you have a stable and fast internet connection before proceeding to book your course.

2. Clear your browser cache: Clearing your browser cache can help resolve issues related to website cookies and stored data. To clear your browser cache, go to your browser settings and select "Clear browsing data."

3. Refresh your screen.

4. Ensure that you have entered all the necessary information correctly, such as your name, email address, phone number, and payment details.

5. If you are still experiencing issues,