DOOR SUPERVISION

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COURSE OVERVIEW

From 1st April 2021 learners wishing to start their SIA Door Supervisor Course should successfully complete their First Aid at Work training before they start their Door Supervisor course. The certificate must be valid for at least 12 months from the course start date.

Door Supervisor training is followed by an accredited qualification and suited for anyone who wishes to work in the private security industry in the UK. With this licence individuals can work in places, such as corporate buildings, shopping malls, retail outlets, construction sites, residential sites, schools, banks, hospitals, nightclubs, bars, pubs, stadiums, hotels, cinemas, in any venue with entertainment and alcohol licence, etc.

This qualification is designed for those learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a door supervisor. It is based on the relevant SIA specification for learning and qualifications and is supported by Skills for Security, the standards setting body for the security industry and the SIA, who regulate the private security industry.

 
 

COURSE CONTENT

Common Security Industry Knowledge

  • Session 1: Awareness of the Law in the Private Security Industry 

  • Session 2: Health and Safety for the Private Security Operative 

  • Session 3: Fire Safety Awareness

  • Session 4: Emergency Procedures 

  • Session 5: The Private Security Industry 

  • Session 6: Communication Skills and Customer Care

Conflict Management Module

  • Session 1: Avoiding Conflict and Reducing Personal Risk

  • Session 2: Defusing Conflict

  • Session 3: Resolving and Learning from Conflict

  • Session 4: Application of Communication Skills and Conflict Management for Door Supervisors

Door Supervisor Specialist Module

  • Session 1: Behavioural Standards 

  • Session 2: Civil and Criminal Law

  • Session 3: Searching

  • Session 4: Arrest

  • Session 5: Drugs Awareness

  • Session 6: Recording Incidents and Crime Preservation

  • Session 7: Licensing Law

  • Session 8: Emergency Procedures

  • Session 9: Dealing with Vulnerable Individuals

  • Session 10: Dealing with Queues and Crowds

Physical Intervention Skills Module

  • Session 1: Introduction to Physical Skills

  • Session 2: Disengagement Techniques

  • Session 3: Escorting Techniques

COURSE DETAILS

Age

Minimum age requirement is 18

Course dates

Given upon purchasing the course / See Dates

Course timings

From 09:30 to 18:00 - Training is scheduled to start and finish after rush-hour to minimise learners’ contact with general public during travelling (due to Covid19).

Price

Given within the ads / All Inclusive / Covers both Qualifications (Door Supervisor & First Aid).

Exam fees

All course & exam fees are included within the price. Each package precisely defines its benefits.

Current Course / Basic Package

  • FREE retake of 2 units out of 4 (if unsuccessful)

 

Additional info

  • Retake - £40 (if you fail all units)

If Bonus Card purchased

a) Blue Bonus Card - 2 Retakes  - £60 (one off fee)

b) Green Bonus Card - 3 Retakes  - £80 (one off fee).

c) Golden Bonus Card - 4 Retakes - £120 (one off fee).

Please see our Booking T&Cs for further info.

Course location

Customers are able to choose a location of their choice upon purchasing the course.

How the course is delivered?

It is a blended course. Total time is 52 hours:

  • Online learning – 8 hours eLearning is done online prior to the course commencement date. You will be given access to our online portal.

  • Classroom learning – 44 hours learning is done in a classroom environment (face to face) over 6 days.

Document requirements

In line with the Security Industry Authority’s documentation requirements, as an approved Highfield Qualifications Centres we accept the following forms of identification:

  • 2 identity documents from the Group A list. At least 1 document must show the leaner’s current address and at least 1 document must show their date of  birth.

  • 1 identity document from Group A together with 2 documents from Group B (at least 1 document must show the learner’s current address and at least 1 document must show their date of birth).

ID

Group A

  • Current, valid UK passport.

  • Signed valid passport of any other nationality.

  • Driving licence photocard if it was issued by the DVLA in Great Britain. We will not accept the photocard on its own if it was issued by the DVA in Northern Ireland.

  • Driving licence photocard and its paper counterpart issued by the DVA in Northern Ireland.

  • UK original birth certificate issued within 12 months of birth

  • UK biometric residence permit card

Group B

  • Bank or building society statement issued to your current address, less than three months old. You can use more than one statement as long as each is issued by a different bank or building society.

  • Utility bill (gas, electric, telephone, water, satellite, cable) issued to your current address within the last three months. You can only submit one utility bill in support of your application.

  • A credit card statement sent to your current address within the last three months. You can submit more than one statement as long as each is issued by a different issuer.

  • Council Tax statement issued in the last 12 months.

  • Mortgage statement issued in the last 12 months.

  • Letter from H.M. Revenue & Customs, Department of Work and Pensions, employment service, or local authority issued within the last three months. You can submit more than one letter as long as each is issued by a different Government department or a different local authority.

  • P45 statement of income for tax purposes on leaving a job issued in the last 12 months.

  • P60 annual statement of income for tax purposes issued in the last 12 months.

  • Current UK driving licence - paper version (not the paper counterpart to a photocard).

  • Driving licence photocard (without a paper counterpart) issued by the DVA in Northern Ireland.

  • Pension, endowment or ISA statement issued in last 12 months.

  • Valid UK firearms licence with photo.

Photo

  • Two passport size photographs

 
 

CERTIFICATION

Results

Results are available within 10 working days of the exams. HIGH PASS RATE / 99%

Certification

Successful candidates will receive Level 2 Award in Door Supervision from a recognised awarding body, Highfield.

Upon successful completion of this course, one of our partner companies might offer you employment and handle your SIA application process also. However, if employment is not offered, you will need to go through the application process on your own, which in some cases can be complicated. Therefore, please follow the link to learn more about the licensing before starting the SIA application process - Information for Applicants. 

Group bookings and in-house delivery

We can deliver the training at your location/premises for up to 12 or more learners.

 

For more information and group booking discounts please contact us.

How is the qualification assessed?

It is divided into 4-units and is assessed through 4 multiple-choice examinations and practical tests. These units are as follows:

Unit 1: Working in the Private Security Industry

Externally set and marked multiple-choice question (MCQ) examination made up of 70 questions (105 minutes). Pass mark = 70%

Unit 2: Working as a Door Supervisor in the Private Security Industry

Externally set and marked multiple-choice question (MCQ) examination made up of 50 questions (75 minutes). Pass mark = 70%

Unit 3: Conflict Management in the Private Security Industry

Externally set and marked multiple-choice question (MCQ) examination made up of 20 questions (30 minutes). Pass mark = 70%

Unit 4: Physical Intervention Skills within the Private Security Industry

Externally set and marked multiple-choice question (MCQ) examination made up of 30 questions (45 minutes). Pass mark = 80%

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